Frequently Asked Questions
What does Bio Sci Computing Services support?
The Biological Sciences Computing Help Desk is pleased support the following minimal configurations:
PC-
Windows 2000/XP
Pentium III or greater
256 MB of RAM or greater
Mac-
Mac OS 10.2 (Jaguar) or greater
G4 or greater
If your configuration is prior to the above, every effort will be made to troubleshoot and solve the issue but due to the high demand for technical assistance, only a small amount of time can be allotted to the maintenance and repair of such systems.
I want to buy a new computer. What do you recommend?
We invite you to visit the ImageWorks Self Serve room where you can demo a brand new Dell and Mac desktop computer configurations. Both computers are loaded with graphics and standard software and are attached to an Epson scanner.
PC -
Dell Pentium 4
Windows XP Professional, SP2
512 MB of RAM
80 GB Hard Drive
19" Flat Panel
3 year warranty/next business day
Mac-
20" iMac G5
Mac OS 10.3 (Panther)
512MB RAM
160 GB Hard Drive
AppleCare Protection Plan
PC laptop-
Dell Latitude D600
Windows XP Professional, SP2
512MB of RAM
60GB Hard Drive
Dell Complete Care
Mac Laptop-
15-inch Powerbook G4
1.5GHz PowerPC G4
512MB of RAM
80GB Hard Drive@5400 RPM
SuperDrive (DVD-R/CD-RW)
AppleCare for Powerbook
Licensing FAQ
1. To obtain new software, what should I do?
Most software can be purchased from either the UCI Computer Store or TRC (http://www.gotrc.com/uc). For standard software, such as Microsoft Office, or Adobe Creative Suite, Biological Sciences Computing owns the media, therefore you need to purchase the LICENSE ONLY from either place, and we can do the install for you. This will often save you a considerable amount of money. Please call the help desk, x.4-3555 to check as to whether we have the media available.
2. What if I want a specialized piece of software?
For scientific and specialized software, we recommend that you check NACS' Software license database: http://licenses.nacs.uci.edu/
3. What if I can't find the software I need?
If the software is unavailable through the above resources, please fill out a Product Request Form (http://licenses.nacs.uci.edu/RequestForm.cfm) and help build interest in the software to the point that NACS could obtain a bulk licensing agreement.
4. Is there a place where I can get basic software that the campus already has a license for?
Yes, at the PC and Mac Archive. Software such as Eudora, Absolute FTP and other utilities are available. The PC archive can be accessed here: http://pc-archive.nacs.uci.edu/ArchiveDescriptions/ArchiveDescription.htm and the Mac archive can be accessed here: http://mac-archive.nacs.uci.edu/archive/index.html
5. Since I got the CD in the boxed version of Microsoft Office that I bought, I can install Microsoft Office on all the computers in my lab, right?
Wrong. Please carefully review the software license agreement contained in each software package you purchase. The licenses may differ from one piece of software to the other, therefore it is important to know what you are legally permitted to do and not to do.
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