| For help with | Contact | Phone |
|---|---|---|
| General Assistance | bcshelp@uci.edu | 824-3555 |
| Help Desk | Karl Cannon | 824-0482 |
| Instructional Computing Labs, Networking | Eric Sanchez | 824-8485 |
| Computer Purchases | Matthew Martinez | 824-8832 |
Helpful Links
1114 Natural Sciences 1 Zoom Instructions
4201 Natural Sciences 2 Zoom Instructions
Request remote assistance (TeamViewer)
List of BioSci websites recently updated
How to install Microsoft Office
Dual screen remote desktop help
Duo Multifactor authentication help
What is my IP address? (external link)
SUPPORT POLICIES AND RESTRICTIONS
Due to Liability Issues:
– Equipment submitted for service to Bio Sci Computing Services must be University property AND used for University purpose.
– User must demonstrate proof of license for all software (i.e. Microsoft Office, Photoshop, Acrobat) before Bio Sci Computing Services will install any licensed software.
– Request for data backups and data transfers must not contain private personal data (i.e. Social Security Numbers, Drivers License numbers) as to comply with SB1386.
– The user is responsible for data backups. In the event that data is lost, BioSci Computing will provide a best effort to recover it.
Service Alerts
A maintenance has been scheduled for the Bio199 Server on Thursday, 9/10, 2020, from 9:30-11:30AM. A downtime will be affect the Bio199 application during the maintenance window....